Course curriculum

  • 1

    Chapter 1 - The Role of A Travel Agent

    • Travel Agency Operations - Introduction

    • The Role Travel Agents - 1

    • The Role Travel Agents - 2

    • The Role of Travel Agents - 3

    • The Role of Travel Agents - 4

    • Role of Travel Agents Assessment

    • The Role of Travel Agents - 5

    • Industry Standards - 1

    • Industry standards - 2
  • 2

    Chapter 2 - Types of Travel Agencies

    • Type of Travel Agents - 1

    • Type of Travel Agents - 2

    • Type of Travel Agents - 3
  • 3

    Chapter 3 - The Purpose of Travel

    • The Purpose of Travel -1

    • The Purpose of Travel -2

    • The Purpose of Travel -3
  • 4

    Chapter 4 - The Role of a Travel Agent

    • Introduction

    • Front Office Procedures - 1

    • Front Office Procedures - 2
  • 5

    Chapter 5 - Travel Products and Services

    • Travel Products and Services - 1

    • Travel Products and Services - 2

    • Travel Products and Service - 3

    • Travel Products and Service - 4

    • Is it a package holiday? Assessment

    • Travel Products and Service - 5

    • Travel Products and Services - 6

    • Travel Products and Services - 7

    • Travel Products and Services - 8

    • Travel Products and Services - 9

    • Types of Accommodation Assessment 1

    • NEW Travel Products and Services - 10

    • Types of Accommodation Assessment 2

    • New Travel Products and Services - 11

    • New Travel Products and Services - 12a

    • Types of holidays Assessment 1

    • New Travel Products and Services - 12b

    • Travel Products and Services - 13

    • Types of holidays Assessment 2

    • Types of holidays Assessment 3

    • Travel Products and Services - 14

    • Travel Products and Services - 15

    • Travel Products and Services - 16a

    • Travel Products and Services 16b

    • Car Hire Assessment 1

    • Travel Products and Services 16c

    • Car Hire Assessment 2

    • Travel Products and Services 16d

    • Car Hire Assessment 3

    • Travel Products and Services 16e

    • Travel Products and Services 16f

    • Car Hire Assessment 4

    • Travel Products and Services 16g

    • NEW Travel Products and Services 17a

    • New Travel Products Services 17b

    • New Travel Products and Services 17c

    • New Travel Products and Services 17d

    • New Travel Products and Services 17e

    • New Travel Products and Services 17f

    • New Travel Products and Services 17g

    • New Travel Products and Services 17h

    • Holiday Scenario Assessment 1

    • New Travel Products and Services 18a

    • New Travel Products and Services 18b

    • New Travel Products and Services 18c

    • New Travel Products and Services 18d

    • New Travel Products and Services 18e

    • New Travel Products and Services 18f

    • Holiday Scenario Assessment 3

    • New Travel Products and Services 18g

    • Holiday Scenario Assessment 4

    • New Travel Products and Services 19a

    • New Travel Products and Services 19b

    • New Travel Products and Services 19c

    • New Travel Products and Services 20a

    • Visitor Attractions Assessment 1

    • New Travel Products and Services 20b

    • New Travel Products and Services 20c

    • New Travel Products and Services 20d

    • New Travel Products and Services 20e

    • New Travel Products and Services 21a

    • New Travel Products and Services 21b

    • New Travel Products and Services 21c

    • Additional Information for Travellers Assessment 1

    • Travel Products and Services 21d

    • Travel Products and Services 21e

    • Travel Planner Itinerary Assessment 1

    • Travel Products and Services 22a

    • Travel Products and Services 22b

    • Travel Products and Services 22c

    • Travel Products and Services 22d

    • Travel Products and Services 22e
  • 6

    Sources of Information

    • Sources of Information - 1

    • Sources of Information - 2

    • Sources of Information - 3

    • Sources of Information - 4

    • Sources of Information - 5

    • Sources of Information - 6

    • Sources of Information - 7

    • Sources of Information - 8

    • Sources of Information Assessment 1

    • Summary

  • 7

    Chapter 6 - Travel Agent Selling Skills

    • Introduction

    • Travel selling skills 1

    • Travel selling skills 2

    • Travel selling skills 3

    • Travel Selling Skills Assessment 1

    • Travel selling skills 4

    • Travel selling skills 5

    • Travel selling skills 6

    • Travel selling skills 7

    • Travel Selling Skills Assessment 2

    • Travel selling skills 8

    • Travel Selling Skills Assessment 3

    • Travel selling skills 9

    • Travel selling skills 10

    • Travel selling skills 11

    • Travel selling skills 12

    • Travel selling skills 13
  • 8

    Chapter 7 - Introduction to Industry Terminology

    • Industry Terminology 1a

    • Industry Terminology 1b

    • Industry Terminology 1c

    • Industry Terminology 1d

    • Industry Terminology 1e

    • Industry Terminology 1f

    • Industry Terminology 1g

    • Industry Terminology 1h

    • Industry Terminology 1i

    • Industry Terminology 1j

    • Industry Terminology Assessment 1

    • Industry Terminology 2

    • Industry Terminology 2a

    • Industry Terminology Assessment 2

    • Industry Terminology 3a

    • Industry Terminology 3b

    • Industry Terminology 3c

    • Industry Terminology 3d

    • Industry Terminology 3e

    • Industry Terminology 3f

    • Industry Terminology 3h

    • Industry Terminology 3g

    • Industry Terminology Assessment 3

    • Industry Terminology Assessment 4

    • Industry Terminology 5a

    • Industry Terminology 5b

    • Industry Terminology 5c

    • Industry Terminology 5d

    • Industry Terminology 5e

    • Industry Terminology 5f

    • Industry Terminology Assessment 5

    • Industry Terminology 6a

    • Industry Terminology 6b

    • Industry Terminology 6c

    • Industry Terminology Assessment 6

    • Industry Terminology Summary

  • 9

    Chapter 8 - Travel Agency Operations Assessment

    • Travel Agency Operations - Assessment Outcomes

    • Travel Agency Operations Assessment 1b

    • Assessment guidance

    • Travel Agency Operations Assessment 1

    • Travel Agency Operations Assessment 2

    • Travel Agency Operations Assessment 3
  • 10

    Chapter 9 - Your Career as a Travel Agent

    • Your Career as a Travel Agent - 1

    • Your Career as a Travel Agent - 2

    • Your Career as a Travel Agent - 3
  • 11

    Chapter 10 - Reservation systems used in Travel Agency Operations

    • Reservation Travel Systems 1

    • Reservation Travel Systems 2

    • Reservation Travel Systems 3

    • Reservation Travel Systems 4

    • Reservation Travel Systems 5

    • Reservation Travel Systems 6

    • Reservation Travel Systems 7

    • Reservation Travel Systems Assessment 1

    • Reservation Travel Systems 8

    • Reservation Travel Systems Assessment 2

    • Reservation Travel Systems Summary
  • 12

    Well Done!

    • WELL DONE!